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Frequently Asked Questions

Questions About our ClickCast?
​​​​​​​We have Answers!

What Is ClickCast ?

An all-in-one AI-powered platform for managing omnichannel customer communications (WhatsApp, Facebook, Instagram, Telegram, Website Chat) and automating business workflows.

What AI Features Does ClickCast Offer?

ClickCast’s AI use the OpenAI’s ChatGPT-4o and DeepSeek AI to deliver advanced automation and customer engagement tools. Key features include:


  • ✅ Shared Team Inbox: ClickCast Advanced Shared Inbox centralizes customer interactions from WhatsApp, Facebook Messenger, Instagram DM, Telegram, and Website Chat into one unified dashboard.
  • ✅ Intent Detection: Automatically routes customer queries to relevant responses based on context.
  • ✅ Custom Training: Teach the AI using your FAQs, documents, or website data for tailored interactions.
  • ✅ Centralized AI Control: Configure responses, business hours, and conversation flows from a single dashboard.
  • ✅ Omnichannel Support: Works seamlessly across WhatsApp, Facebook, Instagram, and other integrated platforms.
  • ✅ E-commerce Integration: Syncs with Shopify/WooCommerce to handle order updates, returns, and FAQs.

Do I Need a New Phone Number for WhatsApp Integration ?

No new phone number is not required, most of the tile if you have a whatsapp business account that is connected in your smartphone whatsapp business app, you can connect that number as an existing number using WhatApp easy embedded signup intregration method
You can though connect a new number if you want, and also migrate and existing number to ClickCast by deleting the whatsapp account from your phone and then using the WhatsApp embedded signup.

Do I need technical skills to use ClickCast ?

No! CLickCast is designed for ease of use. You can create chatbots, set up automation, and manage campaigns without coding skills.

Can I integrate CLickCast with my website or CRM ?

Yes! ClickCast offers API integration that allows seamless connection with your website, CRM, and other business tools. You can use the Webhook feature to connect ClickCast with any CRM

How do I get started with ClickCast?

Getting started is simple!
1️⃣ Sign up at ClickCast.net
2️⃣ Connect your preferred messaging platform
3️⃣ Set up automation & start engaging customers 🚀

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